Dr. Berkeley and staff are very patient and kind with the children. My son and daughter are special needs and very different from each other. One is more ADHD and bouncy while the other has really bad anxiety issues and shuts down with strangers. The staff was very understanding of both children and took their time with them and explained what tests they were doing to make them feel more at ease. Even better, they were able to spin the prize wheel at the end of the visit and get a prize for doing such an awesome job. My kids now look forward to the eye doctor with no fear.